Privacy & Data

R Bajee Privacy Policy

Your privacy is not an afterthought at r bajee — it is built into how the platform works. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information.

Last Updated: January 2025

How R Bajee Protects Your Privacy

Six core commitments that define how r bajee handles your personal information every single day.

Encrypted at Every Step

All data transmitted between your device and r bajee is protected with TLS encryption. Your personal details, payment information, and account activity are never sent in plain text.

No Data Selling — Ever

R bajee does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information stays within the r bajee ecosystem and is used only to operate the platform.

You Control Your Data

R bajee gives you the right to access, correct, and request deletion of your personal data at any time. Submit a request through support and we will respond within 30 days.

Payment Data Never Stored

R bajee does not store your bKash, Nagad, or Rocket PIN or full account credentials. Payment processing is handled through secure, tokenised channels with no sensitive data retained on our servers.

Minimal Data Collection

R bajee only collects the data that is genuinely necessary to operate the platform, verify your identity, process payments, and comply with legal obligations. We do not collect data for the sake of it.

Marketing Opt-Out Available

If you do not want to receive promotional communications from r bajee, you can opt out at any time from your account settings or by contacting support. Opt-outs are processed within 48 hours.

What You Can Ask R Bajee to Do With Your Data

R bajee respects your rights over your personal information. Here is a summary of what you can request at any time.

Right to Access

Request a copy of all personal data r bajee holds about you. We will provide this within 30 days of your request.

Right to Correct

If any of your personal data held by r bajee is inaccurate or out of date, you can request a correction at any time.

Right to Delete

You can request deletion of your personal data. Some data may be retained for legal compliance purposes even after deletion.

Right to Restrict

You can ask r bajee to restrict how your data is processed while a correction or deletion request is being reviewed.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

You can object to r bajee processing your data for direct marketing purposes at any time, with immediate effect.

Summary: R bajee collects only the data needed to run the platform safely and legally. We do not sell your data. You can request access, correction, or deletion of your data at any time by contacting r bajee support. This policy applies to all users of the r bajee platform, including registered players and visitors.

1 Who We Are

R bajee is an online gaming platform operating at r-bajee.one. For the purposes of this privacy policy, r bajee is the data controller — meaning we are responsible for deciding how and why your personal data is collected and processed.

If you have any questions about how r bajee handles your personal data, or if you want to exercise any of your data rights, you can contact us at any time using the details provided in Section 13 of this policy. Our support team is available 24 hours a day, seven days a week.

Commitment: R bajee is committed to handling your personal data with care, transparency, and respect. This policy is written in plain language so you can understand exactly what happens to your information when you use the r bajee platform.

2 Data We Collect

R bajee collects personal data in several categories depending on how you interact with the platform. The table below summarises the main types of data we collect and why.

Data Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account registration and age/identity verification
Contact Data Mobile number, email address Account communication, support, and notifications
Financial Data Mobile banking account reference, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser, operating system Platform security, fraud prevention, and performance
Usage Data Games played, bet amounts, session duration, login times Responsible gaming monitoring and platform improvement
Communications Data Support chat logs, email correspondence Resolving disputes and improving support quality
Verification Documents Copies of national ID, selfie photos KYC compliance and withdrawal verification

What We Do Not Collect: R bajee does not collect your bKash, Nagad, or Rocket PIN, your full bank account number, or any biometric data beyond what is required for identity verification. We do not collect data about your activities outside the r bajee platform.

3 How We Collect Your Data

R bajee collects your personal data through the following channels:

  • Direct input: Information you provide when registering, completing your profile, making deposits or withdrawals, or contacting r bajee support.
  • Automated collection: Technical and usage data collected automatically when you access the r bajee platform, including through cookies and similar tracking technologies.
  • Identity verification: Documents and information you submit when completing the KYC (Know Your Customer) verification process required before withdrawals.
  • Payment processors: Transaction reference data shared by bKash, Nagad, or Rocket when you make a deposit or withdrawal. R bajee does not receive your full payment credentials from these providers.
  • Support interactions: Information you share when contacting r bajee via live chat or email, including the content of your messages and any attachments you send.

4 Why We Use Your Data

R bajee uses your personal data for the following purposes. We only use your data for purposes that are consistent with why it was collected in the first place.

  • To create and manage your r bajee account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions on the platform.
  • To comply with anti-money laundering (AML) and Know Your Customer (KYC) legal obligations.
  • To detect and prevent fraud, cheating, and other prohibited activities on r bajee.
  • To monitor gaming activity for responsible gaming purposes and apply limits where necessary.
  • To provide customer support and resolve disputes or complaints.
  • To send you account-related notifications such as deposit confirmations and withdrawal updates.
  • To send promotional communications about r bajee offers and games — only if you have opted in or not opted out.
  • To improve the r bajee platform based on how players use it.
  • To comply with any applicable laws, regulations, or court orders.

No Profiling for Third Parties: R bajee does not use your data to build profiles that are sold to or shared with third-party advertisers. Any profiling done on the r bajee platform is solely for the purpose of improving your experience and ensuring responsible gaming compliance.

5 Legal Basis for Processing

R bajee processes your personal data on the following legal grounds:

  • Contract performance: Processing necessary to provide you with the r bajee service you have signed up for, including account management and payment processing.
  • Legal obligation: Processing required to comply with AML regulations, KYC requirements, and other applicable laws.
  • Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
  • Consent: Processing for marketing communications, where you have given explicit consent. You can withdraw this consent at any time.

6 Data Sharing and Third Parties

R bajee does not sell your personal data. We share your data only in the following limited circumstances:

  • Payment processors: We share necessary transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies and are responsible for their own data handling.
  • Identity verification providers: We may use third-party KYC services to verify your identity documents. These providers process your data only for verification purposes and are contractually bound to protect it.
  • Game providers: Some game data may be shared with the providers of games available on r bajee for the purpose of operating those games and resolving disputes.
  • Legal authorities: R bajee will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by law or in response to a valid legal request.
  • Business transfers: In the event of a merger, acquisition, or sale of r bajee, your personal data may be transferred to the new entity. You will be notified of any such transfer.

Third-Party Standards: All third parties that r bajee shares data with are required to handle that data in accordance with applicable privacy laws and to implement appropriate security measures. R bajee does not permit third parties to use your data for their own marketing purposes.

7 Cookies and Tracking Technologies

R bajee uses cookies and similar technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit the r bajee platform.

  • Essential cookies: Required for the r bajee platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Analytics cookies: Help r bajee understand how players navigate the platform so we can improve the experience. These collect anonymised data about page visits and feature usage.
  • Preference cookies: Remember your settings and preferences on r bajee, such as your language or display preferences.
  • Marketing cookies: Used to show you relevant r bajee promotions. These are only active if you have not opted out of marketing communications.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the r bajee platform and may prevent you from logging in or placing bets.

8 Data Retention

R bajee retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The general retention periods are as follows:

  • Account and identity data: Retained for the duration of your account and for five years after account closure, in line with AML regulatory requirements.
  • Transaction records: Retained for five years from the date of each transaction for financial compliance purposes.
  • Support communications: Retained for two years from the date of the interaction.
  • Technical and usage data: Retained for up to 12 months from collection, after which it is anonymised or deleted.
  • Marketing consent records: Retained for as long as you remain opted in, plus two years after opt-out for compliance purposes.

After Retention Period: Once the applicable retention period has passed, r bajee will securely delete or anonymise your personal data so that it can no longer be linked back to you.

9 Exercising Your Data Rights

To exercise any of your data rights — including access, correction, deletion, restriction, portability, or objection — contact r bajee support via live chat or email. Please include your registered mobile number or email address so we can identify your account.

R bajee will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.

  • Requests are free of charge in most cases.
  • R bajee may ask you to verify your identity before processing a data rights request.
  • Some requests — such as deletion — may be limited where r bajee has a legal obligation to retain certain data.
  • If you are not satisfied with how r bajee has handled your data rights request, you have the right to lodge a complaint with the relevant data protection authority.

10 Data Security

R bajee takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS encryption for all data transmitted between your device and the r bajee platform.
  • Encrypted storage for sensitive personal data including identity documents and verification records.
  • Access controls that limit which r bajee staff can access personal data, based on their role and need.
  • Regular security assessments and penetration testing of the r bajee platform.
  • Fraud detection systems that monitor for unusual account activity in real time.
  • Secure deletion procedures for data that has reached the end of its retention period.

While r bajee takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect that your r bajee account has been compromised, contact support immediately and change your password.

Your Role in Security: You also play a part in keeping your r bajee account secure. Use a strong, unique password. Do not share your login credentials with anyone. Log out of r bajee when using a shared or public device. R bajee support will never ask for your password.

11 Children and Minors

The r bajee platform is strictly for adults aged 18 and over. R bajee does not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered on r bajee, we will immediately close the account, delete all associated personal data, and forfeit any balance in the account.

If you believe a minor has registered on r bajee, please contact support immediately so we can investigate and take appropriate action. R bajee takes underage gambling prevention seriously and cooperates fully with parents, guardians, and authorities on this issue.

12 Changes to This Privacy Policy

R bajee may update this privacy policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make material changes, we will notify registered players by email and display a notice on the r bajee platform.

The updated policy will take effect from the date shown at the top of this page. We encourage you to review this policy periodically. Continued use of r bajee after a policy update constitutes acceptance of the revised version.

Stay Updated: Bookmark this page and check the "Last Updated" date at the top whenever you want to confirm you are reading the most current version of the r bajee privacy policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this privacy policy or how r bajee handles your personal data, please get in touch with us. Our support team is available around the clock and will be happy to help.

  • Live Chat: Available 24/7 directly on the r bajee platform — the fastest way to reach us.
  • Email: [email protected] — we aim to respond to all email enquiries within 24 hours.

For data rights requests specifically, please include your registered mobile number or email address and a clear description of your request so we can process it as quickly as possible.

You can also read our Terms and Conditions and Responsible Gaming policy for more information about how r bajee operates.

SAFE AND SECURE

Your Data Is Safe — Now Come and Play on R Bajee

R bajee protects your privacy at every step. Register in minutes, deposit via bKash or Nagad, and enjoy Mega Fishing, Mahjong Ways, Mini Baccarat, and more — all from your phone.

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